Our shipping is quick and reliable, for more info about shipping click here!
The AusPost app makes it easy and safe to manage your deliveries. Download today using your smartphone, tablet, or smartwatch. Click HERE to check out the Auspost website for more information about the app and exclusive insights into your deliveries!
Our goal is to dispatch all orders by 2 pm every business day (Mon-Fri), excluding public holidays. However, a few factors might delay the shipment before 2 pm, If your order includes one of the following issues, there may be a hold-up in processing:
Sorry to hear that your order is not with you by now! On the occasion that this parcel is deemed lost, we will not leave you empty-handed but do need to follow the appropriate steps to understand what has gone wrong here. Please send through any
We're sorry to hear that you have not received your order!. It is important that the below process is done before contacting us so that we can chase this up straight away!. Australia Post: https://helpandsupport.auspost.com.au/s/missing-or-lost-item.
Attempted Delivery means Auspost was unable to fulfill the delivery to your address. To reschedule your delivery or to confirm if your parcel has been taken to a post office, please contact Australia Post directly. If you don’t schedule redelivery
Customers outside of Australia may be liable to pay for customs and import duties. This is not within our control and we cannot pre-pay these taxes. We advise contacting your local customs office to find out if/how much these taxes may be before
At Culture Kings, we are committed to promoting sustainability. As a stockist for numerous brands, each brand has its own unique sustainability practices, which may include reducing the use of single-use plastics. To contribute to eco-friendly practi