Australia Post has lost my parcelUpdated 3 years ago

We're sorry to hear that your order has not arrived! 

On the occasion that your parcel is deemed lost, we will not leave you empty-handed but do need to follow the appropriate steps to investigate what has gone wrong here. 

Please send any correspondence including case numbers and screenshots with the postal service so that we can speed up this process to find a resolution. 

Please submit a request HERE for further assistance.