RAFFLES
Our online raffles are the ultimate ticket to scoring Jordans and other exclusive sneaker releases, for more info click here!
I’m having trouble logging into my EQL account
If you're having trouble logging into your EQL account or experiencing issues entering one of our Hyped Release raffles, you'll need to contact EQL directly for assistance. EQL is a third-party platform, so Culture Kings does not have access to their
Is Afterpay/Klarna available on hyped release shoes or raffles?
While Afterpay is available as a payment option for the majority of our products, it may not be available for limited-release or highly sought-after footwear when these products are first launched online. For online raffles, we use a third-party plat
Why weren't NFS items included in my raffle order?
Unfortunately, raffle orders are not eligible to receive NFS items or packs, regardless of the total amount spent. Raffle orders are processed differently from regular Culture Kings orders. Our raffles are managed through our third-party partner, EQL
What happens if I win the raffle, but don't have enough funds in my account?
Unfortunately, you must have sufficient funds available in your account at the time the transaction is processed. If you receive an email confirming that you’ve won but your payment is unsuccessful, your win will be forfeited and offered to the next
Can I change my raffle entry?
Unfortunately, once your entry has been submitted, we’re unable to edit or make any changes to it. If you need to update any details, you can cancel your entry before the draw takes place and submit a new entry through EQL with the correct informatio