The size I want to exchange is not available, but I can see it on the website?Updated 2 years ago

When you are lodging an exchange for a different size in the returns portal, there are times when the stock is not available. 

This means that either the item is out of stock or low in stock, which we can not guarantee will still be available by the time we receive and process your return.  

If the item is available online, we suggest you re-purchase the item and we can then go ahead and refund your return.  

Please lodge your return HERE