The size I want to exchange is not available, but I can see it on the website?Updated a month ago

When lodging an exchange for a different size through our returns portal, you may find that your preferred size is unavailable to select.

This generally means the item is either out of stock or running low in stock. For items with limited stock remaining, we may mark the size as unavailable for exchange in the returns portal. This is because there is a high chance the remaining stock could sell out while your return is on its way back to us, and we don't want you to request an exchange that we may not be able to fulfil.

If your preferred size is still available to purchase online, we recommend placing a new order for the correct size to secure it before it sells out. You can then return your original item for a refund instead.

You can lodge your return through our online returns portal HERE.