I have lost my gift card code, can you re-send it?Updated 10 days ago

Gift cards are treated like cash, as they hold a stored monetary value that can be used towards purchases.

As gift cards are not directly linked to a specific individual, we are generally unable to verify ownership if a gift card is lost, stolen or accessed by someone else. For this reason, we may be unable to replace, refund or reissue gift cards once they have been provided to the purchaser or recipient.

If you have any details relating to the gift card, such as the purchaser's information, order details, purchase date or gift card value, our team can do our best to locate it within our system. However, we cannot guarantee that we will be able to locate or recover a lost gift card.

We strongly recommend keeping your gift card details secure and treating them as you would cash. Please avoid sharing your gift card number or code with anyone you do not trust.

Please contact us HERE with your name and receipt/order number and our team can see if anything can be done.