Extended Christmas returnsUpdated a month ago
On the fence about your Christmas gifts? No worries, we've got your back! From December 1, 2024, we've extended our return period from 30 to 60 days. Happy shopping!
- Face mask, underwear and earrings cannot be returned due to hygiene reasons
- Gift cards can not be returned and are not redeemable for cash.
- Please ensure all items are packaged securely and arrive back to us in their original, unworn condition. Including tags, boxes, casing, etc. We reserve the right to deny any item that does not meet these requirements.
- Shoes must be returned in their shoeboxes. It is the responsibility of the customer to ensure the item is returned in original, resellable condition and protected in transit. If a shoebox is returned damaged or taped up, we reserve the right to reject the return.
- Once your return has been processed, you will receive a confirmation email from our team.
- Final Sale items can not be returned for a refund unless deemed faulty.
- If you claim a free gift/s with your order and return your items for a refund, the free gift/s must also be returned
To submit your online return click HERE